This Operating System is known to have access to a large amount of software. Unlike Mac, Windows is used by computers made by thousands of other companies, making it the most popular choice for the common consumer. Windows was designed by the American company, Microsoft. In addition, repairs are expensive, including upgrading the equipment, since expanding the memory of a Mac computer can cost up to $300. Remember that they are computers that are used by a minority, so repair specialists are more dedicated to working with other types of manufacturers. In the meantime, you can use a third-party keyboard customization tool like SharpKeys to remap ESC to a different keyboard key.Although Apple is characterized by having a high rate of customer satisfaction and they are known for their good service, if your city does not have an Apple store, it will be quite difficult for you to find a technician specialized in this type of product. You could also get the keyboard serviced by a PC technician, replace it under warranty, or buy yourself a new keyboard. If all signs indicate a hardware issue with the Esc key, use a keycap puller to remove the key and inspect the mechanical switch or the membrane underneath for damage. If you use a laptop device, connect an external keyboard to test whether Windows responds to the ESC key.
Here are several ways to help you determine if that is the case.
If none of the fixes above help fix the ESC key, the problem is likely hardware-related.
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